Maybe they need to pay them more money and they would show up to work.
CHECKING FIRST W FRONT DESK FORĬHECK Out DATE! Or perhaps you need to have some kind of communication with the front desk and reservations I know they have radios Why can’t they use those to communicate back-and-forth.Ī staff member in the hall heard us complaining back-and-forth to each other and told us that the management is awful and they don’t care about much. I know housekeeping was just doing their job, but there needs to be protocol about walking into a room.
#Golden nugget lake charles address tv#
Next day tv stopped working lol called front desk said sending someone up AGAIN NO ONE EVER SHOWED UP !! Not ONE SINGLE PERSON AT THE FRONT DESK showed ONE BIT OF CONCERN. Keys worked thank God.( one call the young lady said I’ll send new keys up and NO ONE EVER SHOWED UP) So 4 trips downstairs multiple calls to front desk and around 6 o’clock. I don’t know if the nugget does not train for customer service but I have never been treated so badly in a hotel. Went downstairs to tell the front desk in the process I realized they had turned off our keys. One young guy yelled at my husband, after my husband said “thank God, my wife wasn’t taking a shower or a bath I guess you would just walk right in.” OK, so that was not a good start lol the second day of our trip started the hell of every housekeeping person banging on our door 5 times and multiple phone calls in the room !! 2 of them came in the room while my husband was sleeping. Then proceeded to tell the young lady at the desk about the baggage claim call that needed to be made. Went to front desk told them of the problem in the room with a wet carpet, honestly could have cared less. He asked us to ask the front desk to call the baggage desk and radio him the new room we were being sent to so he could drop off our luggage. The man with our luggage was there waiting for us to see which room we would receive. Soaking wet called front desk about the issue offered to change our rooms, but informed me I had to come all the way downstairs to get new room keys instead of bringing them to me. The young lady said I’ve got you and said checking in today, Sunday and checking out Wednesday correct? I said yes she said we’re all good.ģ night trip started off bad day one. arrived at front desk explained about the two reservations. Other amenities at this beach resort include a nightclub, an outdoor pool, and a lazy river.Made a reservation for three nights, and then realized we were going to have to go down the day before that so I made another reservation making that two total reservations. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
#Golden nugget lake charles address free#
If you decide to drive, there's free parking. Golden Nugget Lake Charles features a golf course, a full-service spa, and a casino. Other standard amenities include balconies, sitting areas, and coffee makers. Beds sport premium bedding and bathrooms offer free toiletries. Guests can expect free WiFi and 42-inch TVs with pay movies. For your convenience, a buffet breakfast is served for a fee each morning from 8 AM to 10:30 AM. You can sip a beverage at the coffee shop/cafe. DiningĮnjoy dining at Vic and Anthony, one of 7 onsite restaurants. This 1091-room, 4-star resort has a golf course, a full-service spa, and a casino. Golden Nugget is within a 5-minute walk of Golden Nugget Lake Charles while other popular sites like Lauberge Casino Lake Charles are within a couple of miles (3 km).
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